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Membership Policies

Extreme Car Share Membership Program Policies

Membership in good standing in Extreme Car Shares is dependent on Member's adherence to the following program policies and procedures, which shall be deemed material terms and conditions and part of the Membership Agreement as if fully set forth therein.

Member acknowledges and agrees the Rental Company ("Manager") may, upon reasonable notice to Members, amend or modify the following Program Policies at its reasonable business discretion.

Scheduling of Drive Dates:

Unless previously authorized by Manager in writing, drive dates shall be no less than five (5) full days to include Fri., Sat., & Sun. (e.g., deliver Wed., return or pick up Mon.; deliver Thurs., pick-up or return Tues.; and, for scheduling flexibility possibly delivery on Tues. with a pick up Mon., for 1 extra day upon prior arrangement with Manager).

All calendar coordination and scheduling shall be performed by Manager. Drive times shall be allocated in the month accordingly: 1st Fri, Sat, Sun in the month, 2nd Fri, Sat, Sun in the month, 3rd, 4th. Once a member has agreed on a specific time (based on availability), Manager shall reserve that specific time in the month and assign it to the Member every month for a year.

Because Members' drive dates are scheduled for the entire year in advance, there should be no scheduling issues at any time. Every member should know exactly which days in the month are theirs.

Drive Date Swapping Policy:

Extreme Car Share will make reasonable efforts to maintain flexibility in allowing Members to swap drive dates, with the following stipulations: All schedule swaps must be made at least one week in advance of the first drive date to be swapped. Members may not swap a swap. Both Members are required to pay monthly fees according to original terms of the agreement. Important: Because of the precise scheduling of the program, there can be absolutely no swapping amongst Members without the program Manager's prior written consent. Contact the Manager to request swapping drive dates with another Member.

Fleet Composition and Availability of Vehicle Types:

Manager shall make reasonable efforts to replace any Company vehicle that needs replacement (for example, due to an accident, theft, etc.) with a rental vehicle of equal or greater value vehicle, which may or may not be the identical manufacturer and/or model of vehicle being replaced. Manager will make reasonable efforts to replace fleet vehicles with similar types, makes or models, or with similar appointments and performance. All replacement of Company vehicles is subject to market conditions.


Manager reserves the right to add or substitute different vehicle types to Rental Company's fleet to meet fluctuating market demands, in accordance with reasonable prior notice to Members. Access to new automobile types will be provided at Manager's reasonable discretion, with Members holding longer membership terms having preferential access to new Company vehicles.

Vehicle Guarantee:

If Extreme Car Share is unable to deliver a vehicle for a scheduled drive date, Extreme Car Share will return your monthly payment for that date and also credit you an additional $2,195.00 (i.e., the following month's drive date shall be without charge). It is Extreme Car Share utmost priority to fulfill all scheduled drive dates.

VEHICLE CHECK-OUT AND RETURN PROCEDURES.

Delivery and Return of Vehicles:

Vehicles will be delivered clean, with detailing and one (1) full tank of gas. Manager reserves the right to garage fleet vehicles at its reasonable business discretion, including at the personal residences of Company officers or employees. At program launch, delivery and pick-up of vehicles will be temporarily provided by Extreme Car Share at no cost to Members.

All delivery arrangements must be confirmed at least 24 hours in advance in order to guarantee on-time service. Any changes to delivery times with less than 24 hours notice shall be subject to additional trip charges. Delivery and pick-up shall take place at Member's place of residence only, which must match the address on the driver's license of record on the account.

At Manager's discretion, vehicles may be stored, garaged or maintained at any facility of its choosing. If Manager provides a vehicle base or facility for central pick up and delivery, complimentary delivery and pick up services will be suspended at Manager's discretion, and Members will be required to pick up and return vehicles at the designated facility during office hours.


Holiday Hours May Vary:

Please call Manager to confirm hours of operation.

Damage Deposit:

A currently valid credit card authorization of $4,000.00 on an active account will be required before receiving any ECS fleet vehicle. No cash deposits will be allowed. This is only an authorization and not a charge. Any damage found on the vehicle upon return will be billed against this authorization. The applicable credit card must be in the Member's name. Debit cards cannot be accepted. Pre-Delivery Inspection. Member is responsible for all damages discovered by the Company on the vehicles return. Members must ensure that any noticeable damages have been properly reported to Extreme Car Share before they accept any vehicle.

Vehicle Return Procedures:

Members must provide ample time to return rented vehicles. Member acknowledges and agrees that Company has the right to inspect and accept rented vehicles before their return to the company's rental inventory, and that the rental term shall not end until the vehicle is returned to inventory for use by another Member.

The vehicle is expected to be returned in the same condition as delivered to the member. Normal wear and tear is expected. Abnormal or extraordinary wear and tear, including damage to upholstery and interior appointments, is not acceptable. The vehicle should be checked for damage at the time of return both by you and Extreme Car Share. If there is damage, you may be required to fill out a damage report. Make sure to take a copy of the damage report with you for any insurance and/or credit card reimbursement procedures. If special cleaning is required for whatever reason, a separate charge will be made directly to the Member to cover the cost of any cleaning and/or repair work required.

Pet Hair, Dirt, and Odor:

Members shall not carry dogs, cats or other pets in Company vehicles. All floor, seating or other upholstery used to transport pets must be adequately covered by appropriate, stain-free materials. If vehicles are returned with animal hair, filth and/or odor, Member shall be charged an additional minimum charge of $100.00 for cleaning and deodorizing the vehicle.

Items Removed from Vehicles:

Vehicles will be returned as they were equipped when released from Company inventory. Members shall be responsible for the full cost of replacement (new for old, without any allowance for depreciation) of any vehicle accessories or other equipment which is found missing on return. Without limitation to the generality of the foregoing, vehicles equipped with GPS navigation use a navigation DVD supplied with the vehicle. If the vehicle is returned without the navigation DVD Member will be charged for a replacement DVD, in a minimum amount of $340.00. DO NOT REMOVE THE NAVIGATION DVD FROM THE SPECIAL DVD PLAYER.

Failure to Timely Return Vehicle/Vehicle Guarantee Amount:

Vehicles must be available for pick up the same time they are delivered (for example, vehicles checked out on Wednesday at 10:00 a.m. must be delivered the next Monday at or before 10:00 a.m.). Failure to return vehicles at the appointed time may result in additional charges of not less than $2,195.00 (the "Vehicle Guarantee Amount"), and shall be a breach or default of the Membership Agreement. A second such breach will result in revocation of all Membership privileges without refund.

Member agrees that the harm resulting to Company from failure to return Extreme Car Share vehicles as required may result in immediate damage to the Company and other Members, including the necessity of paying the Vehicle Guarantee to other Members, and/or securing substitute vehicles for Members' use, the costs of which may be impractical or difficult to ascertain, and that the Vehicle Guarantee Amount is therefore a reasonable measure of Company's damages, and an agreed upon liquidated damages provision, and not a penalty.


Early Return of Vehicle:

Member acknowledges that Extreme Car Share will not refund any monies, nor have any obligation to provide a replacement vehicle, if the vehicle is returned by the member prior to the scheduled return date for any reason.

Payment Policies:

Payments may be made by check (payable to Extreme Car Share), cash, or credit card. Cash payments should not be sent through the mail. Membership fees are non-refundable and non-transferable.

Monthly membership payments are by mail only and due three weeks prior to your scheduled drive date. In order for your payment by mail to arrive by the payment due date, allow five working days for mail delivery.

Drivers Licensing:

Members must have a valid driver's license in their possession at all times in order to rent a vehicle or commence a drive date. No copies or faxed licenses will be accepted at any time. The original license must be presented, must be in the name of the Member and any other authorized driver, and must be valid for the entire drive date period. Learner's permits will not be accepted. Valid temporary licenses will be accepted on prior written notice to and approval by Manager. Expired licenses will not be accepted under any circumstances.

Driving Record:

Members must maintain a good driving record at all times during the term of the Membership Agreement, and shall have no serious delinquencies on their Equifax report at any time within 180 days prior to a drive date. Member agrees to maintain a good driving record. All Members may be subject to a driving record and/or license check with the DMV at any time.

If any Member's driving record reveals any infractions or violations at any time, including without limitation any of those specified in the Membership Application as allowing rejection or termination of Membership, Extreme Car Share reserves the right to require additional deposits or payments to reflect increased program costs, such as insurance premium increases or incidental administrative or overhead expenses, such as legal fees. At Manager's discretion, the Company may terminate the Membership Agreement (for example and not by way of limitation, if the Member is deemed uninsurable), and all enrollment and other fees paid to the date of termination will be forfeited and no refund will be given.

If Manager notifies a Member of a required payment, Member may either (a) provide us with the amount requested or (b) cancel Membership within 7 days following the date of the notice. In such event, the Cancellation Fee will be waived.


Additional Drivers:

Membership in Extreme Car Share is personal, and cannot be assigned or delegated in any manner without Manager's prior written approval. No additional drivers are permitted. Violation shall be deemed a breach of contract. If any Member permits another person to operate vehicle while in their care and vehicle is damaged or involved in an accident of any kind, the Member will be held PERSONALLY LIABLE for any resulting damages of any kind.

Upon special prior written agreement with Manager, corporate or family memberships will be permitted; however, Membership privileges are granted to the individual member only (for individual memberships) or to the company only (for company memberships) and may not be assigned or transferred to any other individual or entity. All drivers must be approved by Extreme Car Share and its insurance carrier, and Manager reserves the right to require an individual guarantor who will be 100% responsible for the family or corporate account.

In the event Manager allows any form of joint membership, such Membership shall be joint and several, and all parties/applicants shall be bound by Membership policies, terms and conditions. Any Company correspondence and/or notices will be mailed to the primary applicant at the address listed in the application. ALL APPLICANTS FOR JOINT MEMBERSHIP SHALL BE JOINTLY AND SEVERALLY RESPONSIBLE FOR ANY AND ALL MEMBERSHIP FEES OR OTHER COMPANY CHARGES. It shall be the co-Members' responsibility to inform Manager how drive dates are to be allocated amongst the co-Members at the time of enrollment, and all co-Members shall indemnify and hold Company harmless from any failure to agree on such allocations amongst themselves at any time.

Adherence to Laws and Safe Driving Practices:

Members agree to abide by all federal, state & local laws, as well as all speed limits, driving restrictions, parking restrictions and traffic laws. Extreme Car Share does not in any way sanction the exceeding of posted speed limits, the use of radar, laser or other speed measuring device detectors, or driving in a dangerous or careless manner. Membership/usage privileges are contingent on Member's obedience to this policy.


Members should always consider safety to be their top priority. They should also always extend the utmost courtesy and tolerance to other drivers and appropriately represent all the Members of the Extreme Car Share program.

Tickets/Fines:

Members are responsible for all parking, traffic, speeding or other tickets or violations issued while Company vehicles are in their custody, care and control, and Members shall pay any and all associated fees, penalties, towing charges, or impound costs related to infractions or violations.

In California, parking meters and painted curbs are in operation and are closely monitored 24 hours a day by the authorities. Citations and fines are expensive; to avoid them, be sure to read all parking signs carefully before parking the vehicle.

Use of Alcohol or Other Drugs:

Because Extreme Car Share takes the privilege of driving seriously, under no circumstances will the consumption of alcohol or other drugs, whether prior to or while driving, be tolerated. Driving while under the influence of alcohol or drugs is a serious offense in California. A person is considered legally drunk when his or her blood alcohol level reaches .08%, which may or may not be the level at which an individual considers himself intoxicated. NO DRINKING AND DRIVING WILL BE PERMITTED.

Seat Belts/Safety Devices:

California state law requires that when you are traveling in a motor vehicle, the driver and all passengers must wear their seat belts at all times. Children weighing less than 50 pounds must be secured in a child safety seat, in the rear passenger seats. SOME EXTREME CAR SHARE VEHICLES MAY NOT BE SUITABLE FOR TRANSPORTING CHILDREN. IF THEY ARE, MEMBERS MUST PROVIDE THEIR OWN CHILD SAFETY SEATS, OR GIVE MANAGER AT LEAST 72 HOURS NOTICE OF THEIR PRIOR NOTICE OF THEIR NEED FOR ONE.


Terminating Membership or Rental, and Repossession of Vehicles:

Member acknowledges that Manager may terminate this Agreement and/or repossess Company vehicles (and for that purpose enter upon any premises to remove the Vehicle) at any time, without notification to the Member, and that the member will pay the reasonable costs of repossessing the Vehicle, including towing charges, if:
  • Member is in breach of any term of this Agreement
  • Member has obtained the vehicle through fraud or misrepresentation
  • the vehicle appears to be abandoned
  • the vehicle is not returned on the agreed return date or Manager reasonably believes that the vehicle will not be returned on the agreed return date
  • Manager considers, on reasonable grounds, that the safety of the passengers or the condition of the vehicle is endangered
Member understands that in the event of such termination or repossession, Member shall have no right to a refund of any part of the enrollment fee or monthly fees paid for drive time used to the date of repossession.

Loss or Damage to Company Vehicles:

Member shall be absolutely liable for any loss or damage to Extreme Car Share vehicles which are in their care, custody and/or control, even if someone else caused it, or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:
  • Actual towing and storage charges
  • Loss of use
  • Diminution in value, regardless of whether the vehicle is repaired or not
  • All rental charges through the date Member reports the incident if not returnable or the return date, whichever is later
  • Any out-of-pocket expenses incurred by Manager as a result of the loss or damage to the vehicle
  • A reasonable administrative fee
  • Pro-rata license plate fees, all as allowed by law

Third Party Liability Claims:

Members shall be primarily responsible for all third party claims of personal injury, including death, and/or property damage in any way related to the use or operation of Extreme Car Share vehicles while they are under Member's care, custody, or control.

Accident Response Procedures:

If Member is involved in an accident involving a Company vehicle, Member shall follow these procedures.

First, seek medical attention if injured. If possible, keep a log or record of all injuries incurred, and all witnesses, responding law enforcement officers. EMT or medical personnel. If uninjured and still at the scene of the accident Members must:
  • Obtain the names and addresses of third parties and any witnesses
  • Report the accident to police, regardless of estimated damage costs
  • Not accept blame or insist other party is at fault
  • Photograph damage to all vehicle(s) and record all applicable registration number(s), participant names, insurance information, and other details
  • Promptly contact Manager with all relevant accident details
  • Contact Member's auto insurance company in accordance with the insurer's procedures, with all relevant information on the incident

    • At the Extreme Car Share office the Member must:
  • Produce their Drivers License, primary insurance policy and provide the police report (if applicable) and any supporting photographs
  • Assist Manager in clearly and accurately completing any applicable Department of Motor Vehicle accident reports, including execution of any and all necessary affidavits or attestations

Damaged/Stolen Vehicle Response Procedures:

If a vehicle is stolen or damaged as a result of criminal activity, first call the local police or an appropriate law enforcement agency. Next, promptly notify Manager at 877-ECS-6888 and follow Company procedures for incident response. Finally, call your own auto insurance company with information on the incident.

If the incident has occurred despite Member's use of the vehicle in accordance with all applicable terms and conditions of the Membership Agreement, Extreme Car Share will, at its sole option, either refund that portion of unusable drive time (pro-rated against actual time used) or replace your drive time for an open weekend, including without limitation a month including a 5th unscheduled weekend. Program Safety Precautions. Members should at all times operate Company vehicles in accordance with the following common sense safety precautions.
  • Before driving, be sure you know the route to your destination. If you must ask directions, ask a police officer, or find a well-lighted public place. Stay out of high crime areas, even if it means going out of your way.
  • Do not stop on the roadway or shoulder and do not get out of your car, if any of the following situations occur:
    • Your vehicle is bumped from behind
    • Another motorist advises you of problems with your vehicle
    • Your car is malfunctioning
    • Someone on the roadside needs assistance

  • If any of these situations occur, drive to the nearest well-lighted public place to notify the proper authorities and to request assistance. In most areas, dial 911 for the police.
  • Do not stop for flashing white lights. Lights on emergency vehicles in the U.S. are red and blue.
  • If you are threatened with a gun or knife, give up your car immediately and report the incident to police and Manager as provided herein.
  • Keep doors and windows locked and keep your valuables locked in the trunk or glove compartment. Do not carry large amounts of cash. Do not pick up hitchhikers.
  • Always park in well-lighted areas. If stopping to buy gas, use a pay phone or use an automatic teller machine (ATM), choose well-lighted, busy locations.
  • If possible, avoid using an ATM at night.
  • Never leave your car unattended with the engine running.
  • When walking toward a parked car, be aware of your surroundings and check the interior of the vehicle before unlocking doors. Have your keys in hand and ready when approaching your vehicle.
  • Don't be your own worst enemy... buckle up!